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General Terms and Conditions FalabellasĀ 

Last updated: [22-11-2023]

1. Applicability

1.1 These general terms and conditions apply to all offers, orders, and agreements from Falabellas, hereinafter referred to as “the Online Shop.”

2. Orders

2.1 By placing an order on the Online Shop, the customer agrees to these general terms and conditions.

2.2 The Online Shop reserves the right to refuse, cancel orders, or request additional information if necessary.

3. Prices and Payments

3.1 All prices on the Online Shop are stated in Euros and include VAT unless otherwise indicated.

3.2 Payment must be made using the provided payment methods during the ordering process.

4. Delivery

4.1 The delivery time is indicated during the ordering process and is an estimate. The Online Shop aims to deliver orders as quickly as possible but is not liable for delays.

4.2 The customer is responsible for providing accurate delivery information. Extra costs due to incorrect information are the customer’s responsibility.

5. Right of Withdrawal and Returns

5.1 The customer has the right to return the order within 14 days of receipt without giving any reason.

5.2 The costs of return are borne by the customer unless otherwise agreed.

6. Warranty and Complaints

6.1 The Online Shop guarantees the quality of the delivered products. Complaints must be reported in writing within a reasonable time after discovery.

6.2 Warranty applies in accordance with legal provisions.

7. Liability

7.1 The liability of the Online Shop is limited to the amount covered by the insurance in the respective case.

7.2 The Online Shop is not liable for indirect damage, consequential damage, or loss of profit.

8. Intellectual Property

8.1 All intellectual property rights on the Online Shop, including but not limited to texts, images, and logos, remain the property of the Online Shop.

9. Applicable Law and Disputes

9.1 Dutch law applies to these general terms and conditions.

9.2 Disputes will be resolved through mutual consultation as much as possible. If this is not possible, the dispute will be submitted to the competent court.

By using the Online Shop, the customer agrees to these general terms and conditions.

Falabellas
G. van der Net; BurovanderNet | Falabellas
Kapelstraat 21C – 1404HV Bussum – The Netherlands
Phone: +31(0)6-24487884
E-mail: [email protected]
KvK-nummer: 32127473
VAT Number: NL001908001B71